Nonverbal communication
Nonverbal
communication is communication that takes place without the use of language.
Humans have been using nonverbal language since the dawn of time. Signs,
symbols, facial expressions, gestures, and gestures were used to communicate
with others. This can make ideas more general. Symbolically something can be
expressed. Throughout human history, man has been known to engage in nonverbal
communication. Information can be easily exchanged by speaking and writing in a
language. But even among those who know languages, it can be recognized that
nonverbal communication helps to exchange information in general Sometimes
nonverbal communication goes beyond verbal communication. Nonverbal
communication is also widely used when engaging in verbal communication. 7% for
word, 38% for rhythm, 55% for involuntary signals. This shows that man uses
non-verbal communication extensively in his communication. Something that
cannot be said in thousands of words can be expressed in a definite sign.
Nonverbal
communication is lost when one person presents information to another without
the use of written or spoken words. It has a symbolic nature that can be easily
remembered and easily understood by anyone. Verbal communication has different
meanings between different races and cultures. Even a single verbal sign has a
different meaning. For example, the method of issuing permits varies from
country to country. Shaking hands in Europe, saying goodbye in Asia, bowing in
countries like Japan can be seen. This suggests that there are instances where
definite signals vary from ethnic group to ethnic group.
Nonverbal
communication is divided into two main parts.
01. Sign language
02. Body language
Sign
language refers to communication that uses signs, symbols, colors, shapes,
lines, diagrams, and pictures to communicate information. This includes photos,
leaflets, posters, cartoons, road signs, street lights, and maps.
Sign
language is mainly divided into visual signals and gentle signals. Humans use
both of these signals for communication purposes. Evil signs used around the
world include the prohibition of pedestrians, the prohibition of smoking,
images of men and women, road signs, street lights, and maps. This shows that
involuntary communication always helps people to perform different tasks. At an
international airport, people who speak different languages from different
countries arrive. Therefore, signs have been erected at the airport to easily
identify road signs, entry and exit, and sanitary facilities for men and women.
Road signs, light signs help me a lot when driving. It lights and signals when
a vehicle is ahead of a vehicle. Map reading helps to distinguish between
relevant symbolic locations and geographical factors.
Nonverbal
communication There are also a number of audio signals. People grasp sounds
through their ears and understand their meaning. Blowing horns to clear the
road during patient transport. Making various announcements through sirens,
drum beats, and musical instruments used in alarms. It may be now that the bell
has been rung that the school will provide leisure time. Culture also has
different meanings for definite sound signals. Koha screams for years, a dog
screams for danger or a stranger, a fox hoo for a dead body, and so on.
Another
major component of nonverbal communication is the language of dreams. Different
expressions are made through body movements, facial expressions, eye contact,
gestures, gestures, and body language. Scholar Michael Argyle has stated that
nonverbal communication involves a number of functions. Body contact, intimacy,
inclination, posture, nodding, facial expressions, gestures, posture, eye
movements, silence, etc.
In
a mass communication situation, the communicator maintains eye contact with his
clients and tries to retain attention to himself. When communicating between
two people, facial expressions are used to express various expressions such as
sadness, happiness, pain, anger, excitement, attraction. Maintaining eye
contact, blinking eyes, redness and tearing. Etc. makes various publications.
This unconditional communication is also used to motivate people. Depending on
the behavior of the person, the mood and nature of the person can be
understood. Nonverbal communication helps.
There
are definite signs at funerals, weddings, and cultural events. In the Hindu New
Year, kolam patterns are drawn in front of the house, and kohomba branches are
hung as an offering to the gods, wishing the house good luck. Lighting the
lamps in the shrine at home symbolizes the dawn of the new year, while milk
saving symbolizes prosperity, planting banana cans in front of houses
symbolizes fun and welcomes others. In this way the Indus exists their
non-verbal communication practices.
Nonverbal
communication has the potential to make thousands common without using
language. Nonverbal communication is often used to communicate with any party.
Man must work to use nonverbal communication meaningfully and strategically.
02.
Communication
between one communicator and more than one subscriber is called group
communication. There are a variety of people in a group. Different age groups,
races, religions, educational and professional factors. They work together for
a common goal, that is, for collective matters that they cannot accomplish on
their own. Humans have been communicating in groups since ancient times to meet
their needs. These human groups were originally called the human herd. The
group was governed by a leader. No matter how technically complex current
communication is, group communication has existed ever since One communicator
uses mass communication to communicate with his or her client group.
In
a group there are people who are diverse and different from each other. But all
of these are together for a common purpose. Comes together to achieve
collective goals such as education, entertainment, happiness, ideology, policy
and planning, welfare activities, and safety measures. Group classes, corporate
meetings, Mass communication occurs at all times, such as political discussions
and welfare meetings.
Group
Communication Characteristics
1. A group of people who come together for a
common purpose
. 2. The communicator takes the lead.
3.
Comments can be obtained from the participants.
4.
A group or group of people coming together.
5.
Remote communication can be done through interviews or machine assistance.
6. Liabilities and liabilities are
operational.
In
a group communication situation where there is one communicator and more than
one subscriber, the communicator becomes the leader and the subscribers become
the followers. The communicator directs and controls the group. The leader has
the responsibility to lead the group for collective goals. He plays the role of
the chairman of the village welfare society, the tuition teacher, the
politician in a political discussion.
The
announcer performs a number of tasks such as leading the group, planning,
delegating responsibilities, assigning tasks, advising, encouraging, and
problem solving. The support of the subscriber team is also required to perform
the function of the communicator. The communicator should have positive
feedback, support, and cooperation. Influences the success of the Hela Group
Communication Opportunity.
In
group communication, the communicator must act with an understanding of his or
her clients. We need to understand the needs of the clients and act
accordingly. The communicator must perform a client-centric communication.
Customer feedback and feedback are available. The recipient should also be
given an opportunity to make comments, suggestions, allegations, etc.
Group
Communication Etiquette influences the success of communication. The
communicator must be polite to the clients and the receivers to the
communicator. The communicator should respect the subscribers, greet them,
speak patiently, not be impulsive. The subscriber community should also be
polite in supporting the communicator. The communicator should be respectful,
talk when given the opportunity, not be lazy, give positive feedback and
support, and not be impulsive. Where all members come together for a common
goal, they must work with a sense of community.
There
are two main types of mass communication that can occur. Face-to-face
communication between the communicator and the planet can occur. The
communicator meets with his clients during discussions, debates, lectures,
meetings, group classes. In such cases the lighthouse system is activated. The
communicator is tasked with better observing the receiver group, gaining an
understanding of nonverbal behaviors, and maintaining eye contact.
There
is live communication. The team receives feedback. So here is a two-way
communication. The communicator has the ability to nurture the message, to gain
a better understanding of the subscriber level. Depending on the nature of the
group, speech communication equipment, innovative communication equipment,
projectors, etc. may be used. Even when the communicator and the host community
are at a distance, mass communication is done through technical means. Zoom, MS
teams, whatsap, skype, imo, viber, telegram, etc. to conduct online meetings,
group classes, discussions, etc. The group comes together using the media,
albeit remotely. It has the ability to communicate with audio and video.
Every
member of the team must have a clear understanding of how to achieve their
goals. Accordingly, responsibilities and responsibilities are assigned to team
members. It is the responsibility of a person to perform the task assigned to
him properly. Responsibility is also about helping others succeed in their
tasks. There must be accountability and accountability to achieve collective
goals. A group is a group of people who are different from each other.
Therefore, there are times when there is no agreement between them.
Disagreements are natural. Mass communication helps to bring disagreement into
agreement. Some problems can be solved by discussing crises. In order for a
team communication opportunity to be successful, all members must support it.
Still have to deal with emotion. Then collective goals can be achieved.
03.
Professor
Wilbur Shram has stated that it is not clear exactly when and where the
communication began. Communication may have begun at or shortly before the
beginning of life. Communication simply means sharing ideas, informational
opinions, attitudes with other parties. Communication involves not only humans
but also animals. Human communication is the exchange of information between
human beings. Our communication is the exchange of information between animals
and other animals through various means. Human communication and animal
communication are different. Human communication varies greatly depending on
the functioning of the human brain Because man has become an animal. Man has a
language to express information more meaningfully than other animals. But in
some cases some animals have more abilities than the existing human
communication capabilities. There are also opportunities for animal
communication in human activities.
In
the study of animal communication, animals communicate with each other to make
expressions such as safety, finding food, intimidation, sexual attraction,
marking water boundaries, and warnings. You can see the chirping of birds, the
gestures, the movements of the body, the emission of various chemicals, the
sound signal. It can be seen that animal communication methods are sometimes
more advanced than human communication methods.
They
live as a herd of various animals such as parrots, monkeys, cattle, deer and
elephants. Humans also came together as a group, following this pattern of
behavior of animals. It also contributed to human behavior such as the ability
to find food, protect against accidents, the ability to help when sick,
support, and care for children.
In
the early days, humans used undeveloped methods of communication. Various
expressions were made using advanced voices, hoots, animal voices, bird voices,
and hand gestures. Animal sounds have been used to warn and express something
to others. Therefore, language can be described as something taken from the
environment. Max Muller, a scientist, offers an evolutionary view of the origin
of language. He cites it as a theory of language formation. Baw Baw Theory,
Ding Dong Theory, Puh Puh Theory and Ye He Ho Theory. Bow Bow Theory - It means
that a language is built on the voices of animals. Humans were able to
communicate better than other animals by developing a language. Man has
imitated different voices such as koho koho, bau bau, njao ngao.
The
animal with the most physical strength in an animal group becomes the leader of
the group. From the tribal times, groups of human beings have been led by
individuals with greater physical strength. It became a determining factor in
leadership. Is the largest elephant leader in an elephant herd. Rila is the
largest earner leader in a ranch. His team is responsible for investigating and
protecting this. This shows that there are many behavioral communication
features that humans have learned from animals.
When
a baby elephant matures in a herd, the other elephants are milked, the leader
of a swarm of bees is assigned, and the bees in the colony are assigned to
various tasks, showing how the animals work cooperatively. One of the main
factors that differentiates man from animals is culture. Who is an
anthropologist Edward Tyler argues that culture is the whole of what man has
achieved as knowledge, faith, faith, art, morality, law, customs, and society
as truth. Man has built a culture through his way of life with the activism of
human society. There are different beliefs and opinions about animal behavior
and animal voices in culture. It also varies from culture to culture. The
Sinhalese people believe that the New Year has come when the New Year season is
in full swing.
But
Coha screams to find his mate. Crows think it's dangerous to scream .But crows
scream to share food with others. When the dog barks, he realizes that there is
an accident. It is man who makes this kind of understanding of different
meanings.
Whales
that live in the sea emit sound signals that travel for miles to find their
mate. The steel back is an animal that has a special interest in protecting its
young, and animals such as ants, which live underground, signal their bodies by
touch. Now the snake species are working to catch the animals by shouting
differently Rallt, a species of snake, attracts and captures its own wildlife.
Elephants rub their bodies on trees, break off leaves, and mark boundaries.
Animals such as leopards, bears and dogs urinate to mark their boundaries.
Performs chemical communications such as. There are different behaviors of this
type in animals For humans, this is important for research into animals. Some
people photograph wildlife, and television channels such as Discovery make
documentaries based on animal behavior. Where communication is an opportunity
for man.
Humans
have the same chemical communication skills that they have. When you have a
baby identify its mother, the pheromone is chemically treated. The dog has a
special ability to sniff. Dogs are trained and used for drug detection,
explosives, and seizure of suspects. There are instances where man uses the
behavior of animals in making various creations Lester James Peiris' Wisdom
shows a peacock who turns his back on the film to highlight the villains of the
character named Willie. That is, used as a symbolic representation. The peacock
feathers dance to attract the mate. It is a very beautiful dance. The back is
very unpleasant. Symbolically used by Lester James Peiris.
It
also identifies how animal communication can help nurture human communication.
Humans have gathered animal-specific communication strategies for
interpretation. From prehistoric times it can be seen that man has worked to
build human communication through animal communication.
04.
Communication
is a purposeful process. Communication is ultimately the goal you hope to
achieve. Communication is used for human needs. In prehistoric times, human
beings lived together collectively for a variety of purposes, including food,
sex, security, and habitat. Communication was used to exchange information with
each other for a variety of purposes. Today, the most advanced forms of
communication are built to meet the needs of human needs. Objectives have also
grown as needs have become more complex.
Communication
aims include
·
Information transmission
·
entertainment
·
education
·
motivation
·
ideology
·
cultural transmission
·
Information transmission
Humans
are information creatures who are constantly aware of the tropical environment.
These five senses, the eyes, the ears, the nose, the tongue, the body, are
constantly absorbing various information. Today’s society has become an
information society i.e. a society based on knowledge and information. The mass
media and the new media play a special role in providing information to the
people.
The
mass media and the new media are instrumental in disseminating various social,
economic, political, religious and military information about the environment
in which the person lives. Mass Media, Television Media Use Television Media.
The new media are Internet related websites, social media (Facebook, instrgeam,
YouTube) and bloggers. There are a number of ways in which man has resorted to
using information to obtain information in any way. Television news reports on
current affairs, sports, weather, and politics.
Information
is the most valuable resource. So there is information marketing. New
information is more valuable. International news agencies that distribute news
internationally (BBC, CNN, Al Jazeera, French news service, Reuters news
service) sell information. In this way man engages in the exchange of national
as well as international information.
Information
is the most valuable resource. So there is information marketing. New
information is more valuable. International news agencies that distribute news
internationally (BBC, CNN, Al Jazeera, French news service, Reuters news
service) sell information. In this way man engages in the exchange of national
as well as international information.
Information
helps to broaden the consciousness of the people. Samadhi and new media are
constantly providing information to people to quench man's thirst for
information. But that thirst for information does not end there. Man should use
information more carefully in the use of information.
·
entertainment
Entertainment
Provision Entertainment has become one of the most important functions of
communication. It entertains people to get rid of loneliness, anxiety, fatigue,
loneliness. In the past, entertainment was provided by folk tales, folk dramas,
Shantikarma folk poems, etc. Today, the mass media and the new media are widely
used for free speech. The main purpose of the media is to provide
entertainment.
Television
teledramas, movies, songs, cartoons, star programs, radio entertainment, radio
dramas, music programs, song reviews, newspaper cartoons, cartoons, poems,
short stories, etc. are published. The nature of the new medium is different.
Sharing various content such as short videos, movies, music videos, photos etc.
using various media like facebook, youtube, instagrm.
There
are two ways in which the media entertains the recipient.
1.
Simple entertainment
Simple
entertainment is a fun program that only gives you fun eg - voice teen, voice
sri lanka, indian teledrama
2.
Wisdom Generation entertainment
This includes programs that provide
entertainment as well as knowledge. Eg-Song Review Programs, You and
Lakshapathi I Lakshapathi etc.
Most students use the media for entertainment. The media also broadcasts mostly entertainment programs. Shakthi TV - shakthi chat, shaksthi super junior, nandini tv drama etc. are examples of this.
06.
Advertising
is the act of engaging in media advertising to market a product or service.
Advertising is a process that takes place in. It is hoped that the introduction
of goods and services to the consumer will motivate the purchaser to do the
same. Pilip Kotler, a marketing expert, defines reservations as “the
presentation of a product or service by a person or organization for a fee.”
Ads are posted in the middle. Manufacturing companies take risks to a wider
community by publishing their advertising media. There are advertising agencies
for the purpose of creating ads. Advertising agencies work to identify customer
needs and tailor ads to suit them. Newspapers, Radio, Television, New Media
Social Media All media are used for advertising today.
Television
is a media industry. Television works with your purpose. Business sponsorship
and advertising are the main sources of funding for the television media.
Businesses pay a lot of money to advertise the most watched TV channel and
program. Businesses are in constant competition to sell their products and
services as there is fierce competition among firms. They want to instill in
the customer the tendency to buy goods and services through frequent
advertising. Advertising is part of Philip Kotler's marketing mix (p4s)
concept. It can be expressed as product, price, distribution, promotion etc.
Advertisements Product, Quality, Brand, Brand, Quality Assurance, Product Price
Provides the customer with all the information on how to buy, how to use, etc.
TV commercials are made by turning the TV viewer into a consumer.
TV
air time sells for advertising. Businesses pay for advertising while
broadcasting news, tele-drama music programs, cartoons, magazine programs,
documentaries, star programs, etc., which have the largest audience. Business
dominance requires the development of media programs. The TV fan becomes a
consumer. Introduce goods and services to the target market, and motivate
purchases.
Television
media advertising has both positive and negative effects on the receiver.
Television advertising serves the needs of entrepreneurs. It creates a
motivation, a desire to buy products, a memory of the game, a way to dispel
consumer suspicion, build a product image, build an image of an organization,
and so on. Television advertising has led to a change in personal and social
behavior. Television is the medium of the family. Broadcasts public programs
that everyone in the house can watch. Meanwhile, the ads that are aired have
the potential to influence everyone. Soap, handicrafts, food, beverages, milk
chocolate Advertising carries a wide range of products to the customer.
Advertising
is a business as well as a consumer need. Television is a very attractive and
popular medium and therefore a large number of people have joined the
television media. Attitudes and behavioral changes are caused by the impact a
person has through social media advertising. Individual lifestyles change due
to the growing media influence of media influence. The person is directed to
use a large number of items in their daily activities. Artificial foods are
prepared for a more comfortable lifestyle. Maggie Knolls, Prima Kottu Mee etc.
are added to the main meal. Go to super restaurants like macdonald, kfc pizza
hut and dine. As a time saver Buys
such food. Orders and home delivery are also available. Eating such foods has
been linked to a number of diseases, including high blood pressure, high
cholesterol, and diabetes.
The
consumer mentality of buying the products presented by the TV advertisements is
created in the viewer. Artificial needs arise and act with a consumerist
mindset. Advertisements such as Coca-Cola After Eating, Don't Eat Without EGB,
The Poppy Charm of Youth, Cream Soda, etc. Advertising uses small children,
children's favorite colors, clothing, sporting goods, and child-friendly music
to attract young children. "Tikiri Tikiri Tikiri wrote, went up on stage,
forgot the poem, went well because of Marie" ..You address the minds of
children with such memorable advertisements. The ad says "tikiri
mali" to grow the brain.
TV
commercials have had the effect of changing social behavior. People imitate the
eating habits shown in advertisements. Eating without washing your hands,
eating with your fingers, eating Japanese food with sticks from me, socializing
cultural elements. TV commercials have the potential to motivate people to buy
products. Advertising
in a way that highlights sexual attraction using women. Other tempting ads are
fatna shape up tea, fashia, redbull, lax, soda raja musuwa
Television
has the potential to change public opinion and belief. That ability is used
extensively in advertising. Anchor Milk Powder Company was banned in Sri Lanka
due to the presence of a toxic chemical called DCD in the milk powder. But they
used it in advertising as a tactic they used to get back on the market. The way a mother brings a
glass of milk to a small child and presents it, "Our mother gives milk by
the side of love" was able to re-establish trust in people. Tactical tones
were used in conjunction with the blue sky, the blue sari that the Asian woman
liked. New Zealand cricketer Kane Williamson and then Sri Lankan cricket
captain Mahela Jayawardene created an advertisement claiming that the milk
powder was clean and reliable. The
little ones received an hour and a half of newdel yoget and even gave foreign
trips to customers who bought the letters. Shortly after birth, Anchor became
the most popular milk powder manufacturer. They used advertising for that. This
shows that advertising even has the potential to change public opinion.
Television
commercials change a person's cognitive ability. Creates a separate fantasy
rather than reality. People love to see. There is no awareness of the impact it
will have. The customer is easily deceived. But the consumer is not aware of
that. The firm becomes a long-term customer.
Sameera
Herath
BA
(sp) Hons. Public Relation & Media Management , University of kelaniya
smcherath95@gmail.com
mylecturer.lk